FAQ
Will my print look the same as it looks on my screen?
Colors look different on screen depending on the type of monitor you have, the color space you are using, lighting, and various other factors. Most of the time our posters print just like the customer was seeing. If you are concerned about the output of a print, we can send you a portion of the print to proof.
What resolution do I need for my photo to print a poster?
The answer to this question depends on the original file or picture and the intended use. Generally, 300dpi is preferred, and 150dpi is acceptable. If viewing distance is going to be 8-10 feet, as the case with a trade show backdrop, then the dpi for the print can be less. Keep in mind that when you increase the size of your file, the dpi drops proportionally. Example: Your 8 x 10 file that is 300dpi. You want to enlarge it to 16 x 20, the image quality drops to 150dpi.
How long does it take to get my prints?
Usually, your job will print in 1-3 days, then ship, depending on our workload. We pride ourselves on quick turnarounds and meeting deadlines that are very tight. This keeps shipping costs down and customers happy. Feel free to contact us if you have any concerns about an upcoming deadline.
Can I order online?
Yes. We have an online order form and file upload thingy for your convenience. The only thing that we do not offer is online payments. The reason is that every job is so different, with no standard sizes.
What does a full bleed mean?
A full bleed means that your artwork will be printed with no white border. Some customers prefer a border for framing, etc. Example: Customer specifies 16" x 20" print. The artwork is 15.75" x 19.75" with a .25" border all the way around. A full bleed would cut off the white border so the artwork is the edge of the finished piece.
What is the difference between Foamcore, Gatorboard, and Sintra?
Foamcore is a Ό thick, foam centered board. Gatorboard is also Ό thick material, but is more rigid and does not bow, which can sometimes happen to Foamcore. Sintra is 1/8 thick, and is a hard, black, plastic like material that is not as rigid, but more durable than Foamcore or Gatorboard.
What should I consider when choosing laminate? 3mil vs. 5mil, gloss vs. matte, encapsulated?
If you need to roll up your laminated project, 3mil lamination is better. For a heavy, thick lamination that will be pinned on the wall, use a 5mil lamination. Gloss lamination gives a print more vibrant color and shine but will glare. This should be used if you are planning to use dry-erase markers. If you are concerned about glare, use the matte lamination.
I want a poster of a picture I took. What is the best size and should I have it mounted?
There is no right or wrong size. We print on large rolls of media, so virtually any size is fine. Common sizes for posters are 24 x 36, 18 x 24, and 16 x 20. If you plan to frame the poster, mounting is recommended to keep it from crowning or wrinkling. If you just plan to pin it up on the wall, then mounting is not recommended.
What file type is best to send?
We can work with many different file types. The most common are .jpg, .tif, .gif, .png, .psd, .ai, .eps, .pdf, .ppt and .idd. If your file is in some other format, please let us know.
Should I use your ftp, e-mail the file, or send a cd/dvd?
If your file is under 10mb, e-mail is preferred. If your file is over 10mb, use our ftp upload or, if time permits, send us a cd/dvd.